Shipping policy
At Rose Fabric Mall, we aim to provide a seamless experience for our customers. All orders of our African wax print fabrics are typically processed within 3 to 5 business days, excluding weekends and holidays, upon receiving your order confirmation. You’ll receive a notification once your order is shipped.
For our valued UK customers, we offer free delivery, and domestic shipping rates for other orders will be calculated and displayed at checkout.
For our international customers, we extend our shipping services worldwide. International orders undergo processing within 3 to 5 business days after order confirmation, and you’ll be notified upon shipment. We strive to offer cost-effective shipping options, and currently, we provide shipping via DHL or Royalmail. Please expect international shipping to take 5-10 working days.
Shipping charges for international orders are calculated at checkout. It’s important to note that your order may be subject to import duties and taxes, for which you are responsible as the customer.
How do I check the status of my order
To track the status of your order, you will receive an email notification upon shipment, including a tracking number. Please allow 48 hours for the tracking information to become available.
If, by any chance, your order doesn’t reach you within 20 days of receiving the shipping confirmation email, kindly reach out to us at support@rosefabricmall.com with your name and order number, and we’ll promptly investigate the matter for you.
For our valued UK customers, we offer free delivery, and domestic shipping rates for other orders will be calculated and displayed at checkout.
For our international customers, we extend our shipping services worldwide. International orders undergo processing within 3 to 5 business days after order confirmation, and you’ll be notified upon shipment. We strive to offer cost-effective shipping options, and currently, we provide shipping via DHL or Royalmail. Please expect international shipping to take 5-10 working days.
Shipping charges for international orders are calculated at checkout. It’s important to note that your order may be subject to import duties and taxes, for which you are responsible as the customer.
How do I check the status of my order
To track the status of your order, you will receive an email notification upon shipment, including a tracking number. Please allow 48 hours for the tracking information to become available.
If, by any chance, your order doesn’t reach you within 20 days of receiving the shipping confirmation email, kindly reach out to us at support@rosefabricmall.com with your name and order number, and we’ll promptly investigate the matter for you.